Contact Us
At Remington Park, we prioritize your experience and are here to assist you with any inquiries or support you may need. Our customer support is available through various channels to address your questions and concerns effectively.
Customer Support Availability
For general inquiries and support, you can reach out to us at +1 405-424-1000. Our customer service team is ready to assist you with any questions regarding your membership, gameplay, or any other concerns you may have.
Email Support
While specific email support information is not provided, you can use the "Email Us" option available on our website for any detailed queries. Our team will get back to you as quickly as possible.
Responsible Gambling Assistance
We offer resources for responsible gambling through Gamble Responsibly Oklahoma and the Oklahoma Association on Problem Gambling and Gaming. If you need assistance, you can reach out to these organizations at 1-800-GAMBLER for confidential 24-hour support. They provide tools and services for voluntary self-exclusion and offer guidance for those in need.
FAQ and Help-Centre Access
For common questions and support inquiries, please visit our FAQ section on the website. This section is designed to help you find quick answers to your questions related to membership, games, rewards, and more.
Technical Support
If you encounter technical issues while enjoying our gaming experience, our staff at the membership desk is available to assist you. Whether you need help with your membership card or any technical difficulties, help is readily available.
Account Security and Verification Support
Your account security is of utmost importance. Ensure that you keep your membership information up to date. If you have any concerns regarding account verification or security, please reach out to us for assistance.
Communication Response Expectations
While response times are not explicitly detailed, our team strives to address all inquiries promptly. We appreciate your patience as we work to resolve your concerns and will endeavor to provide a thorough response.
Self-Service Help Options
For immediate assistance, we recommend checking the FAQ section for answers to common questions before reaching out. This may provide you with quick solutions to your needs.
Preferred Contact Methods
We recommend reaching out via phone for urgent matters. For detailed inquiries that may require documentation or explanation, the email option on our website can also be used.
At Remington Park, we're committed to providing a supportive environment for all our members. Your experience matters to us, and we're here to help you enjoy it to the fullest while ensuring that you have access to all necessary resources.
